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A: Signing up for our subscription program is easy. When you select a product, you will see two purchase options: the one-time order at full price and the subscription price which saves you up to 30% each month. Select the Subscribe option, then checkout as per normal.
A: Yes, you can log into your account at any time to pause or change your subscription. Please note that any changes to your subscription must be completed 3 days before your next payment is due. Payment is every 30 days from date of first purchase.
A: Yes, you can log into your account, click on “My Subscription”, scroll down to “Actions”, and then click on “Skip next payment”. Please note, to skip a shipment you will need to make this change on your account 3 days before your next payment is due.
A: Yes, you can log into your account, click on “My Subscription”, scroll down to “Actions”, and then click on “Ship now, keep schedule” OR click on “Ship now and reschedule payment”.
A: Yes, you can log into your account, click on “My Subscription”, scroll down to “Actions”, and then click on “Change address”.
A: Head to the shop and select the products you would like to purchase again on subscription.
A: Yes, you can set your next charge date by logging into your account and clicking on “My Subscriptions”. Then scroll down to “Edit details”.
A: Yes, you can log into your account, click on “My Subscription”, scroll down to “Actions”, and then click on “Skip next payment”. Please note, to skip a shipment you will need to make this change on your account 3 days before your next payment is due.
A: You can log into your account, click on “My Subscription”, scroll down to “Actions”, and then click on “Cancel”. Please note that you will need to cancel your shipment 3 days before your next payment is due to ensure it is cancelled in time.